Job Description
Who We Are: Cecelia Health is a national virtual specialty medical practice serving people with chronic conditions across the care continuum. We expand access to care and provide personalized clinical support to help patients achieve sustained engagement and durable outcomes. Powered by digital tools and uniquely data-enabled, our integrated care approach addresses the whole person with proactive, coordinated support focused on clinical, behavioral, social, and emotional needs across cardiometabolic and related conditions. Following evidence-based guidelines and clinical best practices, our solution is scalable for health plans, providers, health systems, and life sciences.
Position Overview: The Senior Healthcare Analyst is responsible for supporting Cecelia Health’s customer, operational, and thought leadership needs by developing and maintaining standardized and customized analytics. The analytics support value-based care, population health management, quality outcomes, performance targets, and identification of potential areas for operational improvement. This is a remote role, and the position is limited to the United States only.
Who You Are: You are a naturally curious strategic thinker and an effective communicator. We expect you to be well-versed in producing and interpreting data analysis using membership, marketing, clinical, claims, provider, prescription drug and quality data from a variety of sources. You are highly accountable and can effectively work with internal & external stakeholders while making an impact across the company. You are passionate about telling stories with data and welcome the challenge of answering vexing questions.
Primary Responsibilities: - Analyze, understand, interpret, and explain complex membership, clinical, quality outcome and performance data in support of customers, clinical operations, sales, marketing, and customer success needs
- Take ownership of assigned customer and analytic projects by evaluating data requirements, designing analytics approach, and effectively delivering findings to internal and external customers via Tableau, PowerPoint, and other modes
- Effectively identify, understand, and communicate customer analytics needs and reporting business requirements
- Support analytics platform training and day to day support needs
- Perform routine data quality review and continuous quality improvement initiatives
- Proactively mine customer-specific utilization, financial, and clinical quality performance data to identify trends and opportunities for enhanced analytics, clinical quality improvements and/or cost savings
- Provide recommendations for cost and clinical performance improvement to internal management and customers
- Participate in continuous product improvement initiatives by identifying opportunities to improve customer analytics, dashboards, and data platforms
- Serve as a primary analytics point of contact for assigned customers, participating in customer calls and meetings to present findings, field ad hoc requests, and build strong working relationships
- Build and maintain SQL Server-based invoicing and billing processes, ensuring accurate and timely member-level billing data across customer accounts
Requirements and Experience: - Minimum of a bachelor's degree in informatics, statistics, mathematics, or related discipline. Master’s degree preferred.
- 5 plus years of direct experience in health care business analysis.
- In-depth knowledge of analyzing various types of healthcare data, including but not limited to, medical and pharmacy claims, outcomes data (HEDIS, biometrics, and other performance metrics), clinical processes and survey data.
- Working knowledge of relational database structures, data management best practices, and healthcare/life sciences data elements
- Strong experience using SQL, Python, Tableau, and open-source reporting packages
- Exhibits extensive expertise in applying statistical and digital methods to address business challenges.
- Experience working in a virtual/telehealth care setting, particularly within cardiometabolic or weight management programs, is a plus
- Excellent verbal, written and presentation communication skills
- Strong analytic and problem-solving skills
- Self-motivated, intellectually curious learner
- Must live in the continental United States only
Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws.
Cecelia Health will never ask you to provide sensitive financial or personal information during recruitment or interviews. We will never extend a job offer without interviewing candidates via phone/video.
Job Tags
Live in, Local area, Remote work